Currently I work as an Interaction Designer at Method, designing products and experiences, most recently for the agriculture and education industries. Previously, I was an amatuer farm hand in the foothills of the Sierra Nevadas, a Product Designer at IBM in Austin, TX and a communication design student at Carnegie Mellon University in Pittsburgh, PA.
Please reference my experience below and contact me by email for my most recent work samples.
Outlined user stories, key flows and prototypes for testing and the development of a national career development and talent management product. Designed research protocol, conducted user interviews and field studies to develop prioritized archetypes, user journeys to inform the development of a national product and education platform. Conducted content audit and facilitated workshops for product framing and concept generation.
Projects supported IBM’s scaling user-centered business strategy, including the IBM Design Language, IBM Design Thinking and IBM Design Research properties. Led the design of a flexible type and spacing system for future ibm.com/design to streamline future content creation. Researched and led update to studio wayfinding system, contributed content to the IBM Design Language and conducted research for internal communications app at the request of the Chairman.
Designed an administrative and consumer platform for the ordering and management of a growing bakery. Conducted interviews, developed wireframes and high fidelity deliverables for the consumer shopping, vendor ordering and administrator management experiences. Updated brand for web and in-store products.
Designed and conducted the research protocol, which included think alouds and mental model sketching with non-technical participants, to inform and frame research of users’ perceptions and habits around online privacy and safety. Research findings have implications for the design of new interfaces and interaction techniques for controlling personal information online. Final report published at Carnegie Mellon University and study received funding from the National Science Foundation in 2016.
Persona and Archetype Development
© Kate Mashek 2016